Frequently Asked Questions

Yes, all complaints are anonymous. If you have a complaint you can fill out the online report form or call the Planning Department at 828-464-1191.

In the event of an emergency requiring Police, Fire or Emergency Medical Service call 911. This call will go directly to the Catawba County Communications Center. The Communications Center is an Enhanced 911 Center that displays pertinent information to the dispatcher when he/she answers the phone.

Non-emergency calls may be directed to the Police Department at 828-464-4698 during business hours of 8:00 AM to 5:00 PM Monday through Friday. Holidays, after-hours or weekend non-emergency calls should be directed to the Communications Center’s non-emergency number, 828-464-3112. The Police Department phone is forwarded to the Communications Center during non-service hours in the event that number is called. 

A copy of the report may be obtained, free of charge, from the Police Department Records Section during normal business hours of 8:00 AM to 5:00 PM Monday through Friday. To obtain a report by mail, please send the request and a check for $3 made payable to the City of Conover to PO Box 549, Conover, NC. 28613. When requesting a copy of a report please provide the date of the incident and the name of at least one of the parties involved.

There is no legal requirement for a driver to report to their insurance company that he/she has been involved in a traffic accident. The normal procedure is for driver involved to inform their insurance company of the accident. Your insurance agent will then guide you through the process of filing a claim. The accident report will have insurance information for all the parties involved. In the event the other driver does not notify their insurance company, you or your agent can forward a copy of the report to the insurance company.

North Carolina defines a "Reportable Crash" as follows:

Section 20-4.01.(33b) Reportable Crash. – A crash involving a motor vehicle that results in one or more of the following:

    Death or injury of a human being.

    Total property damage of one thousand dollars ($ 1,000) or more… 

Conover Police Officers, if called, will investigate accidents with damage less than $ 1,000 or accidents in public parking areas. These reports are forwarded to the North Carolina Department of Motor Vehicles and may affect your automobile insurance rates. 

The creation and continuation of any loud, disturbing and unnecessary noises in the city is hereby prohibited. It shall be unlawful for any person to cause, make or contribute to creating any loud or disturbing noise of such character, intensity or duration as to be detrimental to the life or health of any individual, or such noises as disturb the quiet and peace of any citizen of the city. The following acts, among others, are declared to be loud, disturbing, annoying and unnecessary noises in violation of this section, but such enumeration shall not be deemed to be exclusive.

Link to Conover's Noise Ordinance: https://library.municode.com/nc/conover/codes/code_of_ordinances?nodeId=PTIICOOR_CH16OF_S16-13NO